Terms of Use

Terms and Conditions: www.havikon.nl

Welcome to www.havikon.nl, an online store specializing in phone accessories, parts, and tech products. By accessing and using this website, you agree to comply with the following Terms and Conditions. Please read them carefully before making purchases, using our services, or selling products as a partner/vendor on our platform.

Acceptance of Terms

These Terms and Conditions (“Agreement”) constitute a legally binding agreement between you (“User,” “Customer,” “Vendor,” or “you”) and www.havikon.nl (“we,” “our,” or “the Company”). By using this website, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree with any part of these Terms, please refrain from using our website and services.

Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, trademarks, and software, is the intellectual property of www.havikon.nl and is protected under applicable copyright and trademark laws. You may not use, reproduce, distribute, or modify any content without our prior written consent.

Products and Product Information

3.1 Product Descriptions
We strive to provide accurate product descriptions and specifications on www.havikon.nl. However, we do not guarantee that all information is error-free. Customers are responsible for verifying the compatibility and suitability of products before making a purchase.

3.2 Pricing and Payment
Prices are displayed in euros (€) and may change without prior notice. We accept major credit cards, debit cards, and electronic payment methods. By making a purchase, you agree to pay the total amount shown at checkout, including applicable taxes and shipping fees.

3.3 Order Confirmation
Upon completing your purchase, you will receive an order confirmation email. Please check it carefully and contact us immediately if you notice any errors.

3.4 Order Acceptance and Fulfillment
An order confirmation does not guarantee acceptance or product availability. We reserve the right to accept or decline any order at our discretion. In the event of order cancellation, we will fully refund the paid amount.

Shipping and Delivery

4.1 Shipping Policy
We aim for prompt order processing and shipping. Delivery times may vary depending on location and external factors. www.havikon.nl is not liable for delays or damage during shipping.

4.2 International Shipping
International orders may be subject to additional shipping fees, taxes, and customs duties. Please consult our shipping policy or contact customer service for more details.

Returns and Refunds

5.1 Return Policy
We offer a return policy for defective or damaged products. Please contact customer service within 14 days of receiving your order. See our Return and Refund Policy for full details.

5.2 Refund Process
Once we receive and inspect returned items, we will notify you of approval or rejection. Approved refunds will be processed to the original payment method within a reasonable timeframe.

User Conduct

By using www.havikon.nl, you agree not to engage in activities that could harm the website or its users. This includes but is not limited to unauthorized access, data mining, or posting harmful content.

Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.

Limitation of Liability

www.havikon.nl is not liable for direct, indirect, incidental, consequential, or punitive damages resulting from the use of the website or products purchased through it.

Terms for Vendors / Partners

8.1 Vendor Registration
Vendors must create a valid account and agree to these terms. We reserve the right to approve or deny applications at our discretion.

8.2 Product Quality and Availability
Vendors are responsible for the accuracy of product information, pricing, stock status, and quality. Customer complaints may result in temporary suspension or removal of the vendor account.

8.3 Fees and Commissions
Havikon may deduct commissions and service fees from sales made through the platform. Specific details will be outlined in the vendor agreement.

8.4 Vendor Shipping
Vendors are responsible for timely shipping and packaging in accordance with Havikon’s standards. Failure to comply may result in penalties or termination of the partnership.

8.5 Customer Service and Returns
Vendors must respond to customer inquiries and return requests within a reasonable timeframe. Havikon reserves the right to intervene in disputes if necessary.

Changes to Terms and Conditions

www.havikon.nl may update these Terms at any time. Changes become binding once posted on the website. Please check this page regularly for updates.

Governing Law and Dispute Resolution

This Agreement is governed by the laws of the Netherlands. Disputes will preferably be resolved through mutual consultation. If unresolved, the competent court in [City/Region] shall have jurisdiction.

Contact

If you have any questions or concerns regarding these Terms, please contact our customer service team via the contact details provided on www.havikon.nl.